Privacy policy
What we collect when you get in touch, why we collect it and how long we keep it.
Last updated 23 September 2026
Who is responsible for your data
House of Steens, company registration number 559208-1060, is the data controller for the information you provide through this website.
House of Steens
Odengatan 106, 2nd floor
113 22 Stockholm, Sweden
info@houseofsteens.se
+46 8 99 77 00
What we collect
Through the website we collect only what you type into one of our two forms. In addition, the host logs technical details, see below. We buy no data, and we do not track you across other websites.
When you book a fitting
- — Name, telephone number and email address
- — What the enquiry concerns and which occasion it is for
- — The date of the occasion, your preferred visiting time and the number of people
- — Any message you choose to write
When you send a message
- — Name and email address, plus telephone number if you provide one
- — Your message
Our lawful basis: when you contact us about a garment, we process the data in order to reply and to prepare a possible contract – what the GDPR calls steps prior to entering into a contract. If you write with a general question, we rely on our legitimate interest in being able to answer you.
How long we keep it
If no booking results, we delete the enquiry within six months. If it leads to an order or a hire, we keep the data for as long as the transaction requires and thereafter for as long as Swedish accounting law requires – seven years for records that count as accounting information.
Who else sees the data
We never sell your data and we do not share it for marketing purposes. It does, however, pass through a few technical providers so that the website can function.
The forms
The forms on this website are sent through the service Web3Forms, which forwards them to our email at Intendit. With the service level we use, submitted forms are stored with Web3Forms for a maximum of 30 days and then deleted automatically. The service’s server logs, which may contain personal data, are deleted regularly. The transfer is encrypted.
Hosting
The website is hosted by Cloudflare, which, like any web server, records IP address, time and which page was requested in its logs. This is needed to deliver the pages and stop attacks. We do not use the logs to follow visitors.
Typefaces
The website's typefaces are served from our own server. Your browser therefore contacts no font service such as Google Fonts.
The map on the contact page
The map is loaded from OpenStreetMap. If you open the contact page, your IP address becomes visible to them. OpenStreetMap is a non-commercial service and is not used for advertising.
Transfers outside the EU
Cloudflare is a US company and may process data in the United States. It participates in the EU–US Data Privacy Framework, which the European Commission has decided provides an adequate level of protection.
Web3Forms is run by Web3Creative in India and has its servers in, among other places, the United States. Web3Forms does not participate in the Data Privacy Framework; transfers instead rely on the European Commission’s standard contractual clauses in Web3Forms’ data processing agreement, which is part of its terms.
OpenStreetMap is run by the OpenStreetMap Foundation in the United Kingdom, which the European Commission has decided provides an adequate level of protection.
Cookies and browser storage
This website uses no cookies for statistics, advertising or tracking. We have no analytics tool installed and we do not measure how you move around the site.
The site stores nothing in your browser – no cookies and nothing else. That is also why there is no cookie notice to respond to.
Your rights
You have the right to
- — know what data we hold about you, and receive a copy of it
- — have incorrect data corrected
- — have data erased, once we no longer need it for the transaction or for our accounts
- — object to our processing, and request that it be restricted
- — receive your data in a machine-readable format
Write to info@houseofsteens.se and we will sort it out. You do not need to give a reason.
If you believe we handle your data incorrectly, you have the right to complain to the Swedish Authority for Privacy Protection, IMY, at imy.se.
If this policy changes
If we change anything here, we update the date at the top of the page. If the change affects how we handle data you have already given us, we will contact you directly.